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Frequently
Asked Questions
If your question is not listed below, please feel free to contact our customer service team at any time, and we will be more than happy to assist you.
How long will it take to get a reply after we send you an inquiry?
We will reply you within 12 hours after receiving the inquiry on weekdays.
Are you a direct manufacturer or a trading company?
We are a manufacturer.
What products can you provide?
We mainly produce outdoor light poles and lamps and other lighting products.
What are the main application areas of your products?
Our products almost cover the entire applicable field of outdoor lighting, mainly road lighting, airport lighting, stadium lighting, landscape lighting, solar lighting and other industries.
Can you make customized products?
Yes, we mainly make customized products. We develop and produce products according to the drawings or samples provided by customers.
What is your company's production capacity?
We have 2 light pole production lines, which can produce more than 20,000 light poles of various types per year.
How many employees do you have in your company, and how many of them are technicians?
The company currently has more than 50 employees, including more than 30 professional technicians and 5 engineers.
How does your company ensure product quality?
We will have corresponding inspections after each process. For the finished products, we will conduct full inspections according to customer requirements and international standards.
What is the payment method?
When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. For mass production, we usually accept 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course L/C is also acceptable.
How are the goods delivered to customers?
Usually, we ship by sea because we are in Yangzhou, we are only 300 kilometers away from Ningbo Port or Shanghai Port, and sea export is very convenient. Of course, if the customer's goods are more urgent, we can also ship by air, Yangzhou Airport is very close to us.
Where do you mainly export your goods?
Our products are mainly exported to dozens of countries and regions such as North America, Europe, the Middle East, Southeast Asia, and Africa.
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